Privacy policy

Provider and person responsible

Agency Neidig
Claudia Neidig
Wiclefstrasse 2
10551 Berin

E-mail address of the provider:neidig

Types of data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are Usage data; Device information; Language; Region; Tracker; Email; Data communicated while using the service; Number of users; Session statistics; Unique device identifier for advertising (Google advertising ID or IDFA, for example); Answers to questions; Clicks; Keystrokes; Motion sensor records; Mouse movements; Scroll position; Touch events; First name; Last name; IP address.

Full details on each type of Personal Data processed are provided in the dedicated sections of this privacy policy or selectively through explanatory texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, providing all Data requested by this Application is mandatory. If the User refuses to provide the Data, this Application may not be able to provide its services to the User. In cases where this Application specifically states that the provision of Personal Data is optional, Users are free to choose not to provide this Data without any consequences for the availability or functionality of the Service.
Users who are unclear about which Personal Data is mandatory may contact the Owner.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for all personal data of third parties that is obtained, published or shared through this application.

Type and place of data processing

Processing methods

The Owner processes Users' Personal Data in an orderly manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data.
Data processing is carried out using computers or IT-based systems, according to organizational procedures and practices strictly related to the purposes indicated. In addition to the Data Controller, other subjects may operate this Application and therefore have access to the Data, either internally (HR, sales, marketing, legal department, system administrators) or externally (such as providers of technical services, delivery companies, hosting providers, IT companies or communication agencies), appointed, if necessary, as Data Processors by the Data Controller. An up-to-date list of these parties can be requested from the provider at any time.

Place

The Data is processed at the Owner's premises and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of the transferred data, users can consult the section with detailed information on the processing of personal data.

Storage duration

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as required by the purpose for which it was collected and may be stored for a longer period of time if necessary due to a legal obligation to be fulfilled or based on the User's consent.

Purposes of the processing

Personal Data concerning the User is collected to allow the Owner to provide the Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity. In addition, data is collected for the following purposes: platform services and hosting, contacting the user, managing contacts and sending messages, merging data, managing productivity processes, analytics, tag management, displaying content from external platforms, services to protect against SPAM and bots, advertising, monitoring infrastructure, handling payments and hosting and backend infrastructure.

Users can find more detailed information on these processing purposes and the personal data used for each purpose in the "Detailed information on the processing of personal data" section of this document.

Detailed information on the processing of personal data

Personal data is collected for the following purposes when using the following services:

  • With the services listed in this section, the provider can monitor and analyze data traffic and track the behavior of users.

    Google Analytics 4 (Google LLC)
    Google Analytics 4 is a web analytics service provided by Google LLC ("Google"). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is stored in a data center or on a server. Users can find out more by consulting Google's official documentation.

    To understand Google's use of data, consult the Partner Guidelines and the Business Data page.

    Personal Data processed: Number of users; Usage data; Session statistics; Trackers.

    Processing location: United States - Privacy Policy - Opt Out. 

    Google Analytics advertising reporting features (Google LLC)
    Google Analytics on this Application (this Application) enables advertising reporting features that collect additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interest data (traffic data and user ad interaction data) and, if enabled, demographic data (age and gender information).

    Users can refuse the use of cookies by Google by accessing the Google ad settings.

    To understand Google's use of data, consult the Partner Guidelines and the Business Data page.

    Personal Data processed: Unique device identifier for advertising (Google advertising ID or IDFA, for example); Tracker; various types of data as described in the privacy policy of the service.

    Processing location: United States - Privacy Policy - Opt Out. 

    Matomo (self-hosted)
    Matomo is an analytics software program that uses this application to analyze data directly without the help of third parties.

    Processed personal data: IP address; Usage data; Tracker.

    Ahrefs functions for advertising reports (Ahrefs Pte. Ltd.)
    Ahrefs uses analysis functions that make it possible to collect additional information from tracking cookies (web activity) and device advertising IDs (app activity). This allows behavioral and interest-related data (e.g. traffic data and user interactions with ads) to be analyzed. If activated, demographic data such as age and gender are also taken into account.

    Users can disable the use of cookies via their browser settings or by using third-party tools to manage tracking preferences.

    Further information on data processing by Ahrefs can be found in the privacy policy and on the business data page.

    Personal Data processed: Number of users; Usage data; Session statistics; Trackers.

    Processing location: Singapore - Privacy Policy - Opt-Out.

  • This type of service analyzes the traffic for this Application, which may contain Users' Personal Data, in order to filter out unwanted elements of traffic, messages and content recognized as SPAM or to prevent malicious bots activity.

    Google reCAPTCHA (Google LLC)

    Google reCAPTCHA is a SPAM protection service from Google LLC. The use of reCAPTCHA is subject to Google's privacy policy and terms of use.

    To understand Google's use of data, consult the Partner Guidelines and the Business Data page.

    Processed personal data: Answers to questions; Motion sensor records; Mouse movements; Clicks; Usage data; Scroll position; Keystrokes; Touch events; Trackers.

    Processing location: United States - Privacy Policy.

  • Contact form

    By filling out the contact form with their data, users authorize this application to use their information to respond to requests for information, offers or other requests indicated in the header of the form.

    Processed personal data: E-mail; Usage data.

  • These types of services help the provider to centrally manage the tags or scripts that are required for this application.
    This results in the user's data flowing through these services and possibly being stored.

    Google Tag Manager (Google LLC)

    Google Tag Manager is a tag management service provided by Google LLC.

    To understand Google's use of data, consult the Partner Guidelines and the Business Data page.

    Processed personal data: Usage Data; Tracker.

    Processing location: United States - Privacy Policy.

  • These types of services allow the management of a database of email contacts, phone numbers or any other contact information to communicate with the user.
    The services may also collect data about the date and time messages were read by the user, as well as when the user interacts with incoming messages, for example by clicking on links contained therein.

    Campaign Monitor (Campaign Monitor Pty Ltd)

    Campaign Monitor is an email address management and messaging service provided by Campaign Monitor Pty Ltd.

    Processed personal data: Email; Usage Data; Tracker.

    Processing location: Australia - Privacy Policy.

  • This type of service allows this Application to manage support and contact requests received by email or through other channels, such as the contact form.
    The Personal Data processed depends on the information provided by the User in the messages and the communication methods used (e.g. email address).

    Zendesk (Zendesk, Inc.)

    Zendesk is a service provided by Zendesk Inc. for the management of support and contact requests.

    Processed personal data: various types of data as described in the privacy policy of the service.

    Processing location: United States - Privacy Policy.

  • This type of service enables the use of user data for advertising purposes. Advertising messages are displayed in the form of banners and other ads via this application and may be customized based on behavior.
    This does not mean that all personal data is used for this purpose. Further information and terms of use are listed below.
    Some of the services listed below may use trackers to identify users, for behavioral retargeting, i.e. to display ads tailored to the user's interests and behavior, or to measure ad performance. For more information, please refer to the privacy policies of the respective services.
    With services of this type, users generally have the option of preventing tracking. Users can find out how to opt out of interest-based advertising in general by visiting the relevant section in this document.

    Google Ads conversion tracking (Google LLC)

    Ads Conversion Tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions taken through this application.

    To understand Google's use of data, consult the Partner Guidelines and the Business Data page.

    Processed personal data: Usage Data; Tracker.

    Processing location: United States - Privacy Policy.

  • This type of service allows this Application to monitor the use and behavior of its various components in order to improve performance, operation, maintenance and troubleshooting.
    The Personal Data processed depends on the characteristics and type of execution of the services whose function is to filter the activities carried out through this Application.

    Sentry (Functional Software, Inc. )

    Sentry is an application monitoring service provided by Functional Software, Inc.

    Processed personal data: various types of data as described in the privacy policy of the service.

    Processing location: United States - Privacy Policy.

  • This type of service allows users to view and interact with content hosted on external platforms directly through the application. Such services are often referred to as widgets, i.e. small elements that are placed on a website or in an application. They provide specific information or perform a specific function and often allow interaction with the user.
    This type of service may still collect web traffic data for the pages on which the service is installed, even if users do not use it.

    YouTube video widget
    YouTube is a video content visualization service provided by Google LLC or Google Ireland Limited, depending on how the provider manages data processing, that allows this Application to incorporate content of this kind on its pages.

    Processed personal data: Usage Data; Tracker.

    Processing location: United States - Privacy Policy
    Ireland - Privacy Policy. 

    Google Fonts (Google LLC)
    Google Fonts is a font visualization service provided by Google LLC that allows this application to incorporate content of this kind on its pages.

    Processed personal data: Usage Data; Tracker.

    Processing location: United States - Privacy Policy. 

    Wistia widget (Wistia, Inc.)
    Wistia is a video content visualization service provided by Wistia, Inc. that allows this Application to incorporate content of this kind on its pages.

    Processed personal data: Usage Data; Tracker.

    Processing location: United States - Privacy Policy.

  • The purpose of this type of service is to host data and files so that the application can be managed and used. Furthermore, these services can provide a ready-made infrastructure that handles specific functions or entire components for this application.

    Some of the services listed below may or may not operate via geographically dispersed servers, making it difficult to determine the actual location of the personal data.

    Weglot (Weglot SAS)

    Weglot is a website translation service provided by Weglot SAS that enables this application to automatically display translated content on its pages.

    Processed personal data: Usage data; Language; Tracker.

    Place of processing: France - Privacy Policy.

  • The purpose of these services is to host and operate the main components of the application for this application so that this application can be offered from a standardized platform. Such platforms provide the provider with a whole range of tools - for example, analysis and comment functions, user and database management, e-commerce and payment processing - which involve the processing of personal data.
    Some of these services work with geographically distributed servers, making it difficult to determine the location where the personal data is stored.

    Squarespace (Squarespace, Inc)

    Squarespace is a platform provided by Squarespace, Inc. that allows the owner to build, host and operate this application. Squarespace is highly customizable and can host websites with content ranging from simple blogs to complex e-commerce platforms.

    Processed personal data: Device information; Usage data; Region; Language; Tracker.

    Processing location: United States - Privacy Policy.

  • Unless otherwise specified, this Application processes all payments by credit card, bank transfer or otherwise through external payment service providers. In general, and unless otherwise specified, Users are requested to provide their payment details and personal data directly to these payment service providers.
    This Application is not involved in the collection and processing of such information, but only receives a notification from the respective payment service provider as to whether the payment has been successfully completed.

    Stripe (Stripe Inc)

    Stripe is a payment service of Stripe Inc.

    Processed personal data: Email; Last Name; Usage Data; Tracker; First Name.

    Processing location: United States - Privacy Policy.

  • These services support the provider in the management of tasks, collaboration and general productivity management. When using such services, user data is processed and, depending on the processing purpose, possibly stored.
    These services may be integrated with other third-party services listed in this privacy policy to enable the import and export of the required data.

    Airtable (Formagrid, Inc.)

    Airtable is an online service offered by Formagrid, Inc. for the creation of tables and the management of work processes.

    Personal Data processed: Device Information; Usage Data; Trackers; Data communicated while using the Service.

    Processing location: United States - Privacy Policy.

  • Thanks to these services, the provider can share data with the third parties mentioned in this privacy policy.
    This means that data is transmitted via such third-party services and may be stored.

    Zapier (Zapier, Inc.)

    Zapier is a work process automation service offered by Zapier, Inc. that automates the flow of data between (third-party) services.

    Processed personal data: Device information; Usage data.

    Processing location: United States - Privacy Policy.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by the services listed in this document, users can learn more about how to opt-out of interest-based advertising in general in the relevant section of the Cookie Policy.

Cookie policy

This application uses trackers. Further information can be found in the cookie policy.

Further information for users

Legal bases of the processing

The provider may only process users' personal data if one of the following points applies:

  • Users have given their consent for one or more specific purposes.

  • the data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures;

  • the processing is necessary for compliance with a legal obligation to which the provider is subject;

  • the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;

  • processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Further information on the storage period

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as required by the purpose for which it was collected and may be stored for a longer period of time if necessary due to a legal obligation to be fulfilled or based on the User's consent.

Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been completely fulfilled.

  • Personal data collected to protect the legitimate interests of the provider will be retained for as long as necessary to fulfill these purposes. Users can obtain more information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

Furthermore, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be obliged to retain personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

Personal data will be deleted after the retention period has expired. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

The rights of users under the General Data Protection Regulation (GDPR)

Users can exercise certain rights in relation to their data processed by the provider.

In particular, users have the right to do the following to the extent permitted by law:

  • Revoke consent at any time. If the user has previously consented to the processing of personal data, they can withdraw their consent at any time.

  • object to the processing of their data. The user has the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.

  • receive information about their data. The user has the right to know whether the data is being processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.

  • Verification and rectification. The user has the right to check the accuracy of their data and to request that it be updated or corrected.

  • request the restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.

  • request the deletion or other removal of personal data. Users have the right to request the provider to delete their data.

  • Receive your data and have it transferred to another controller. The user has the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.

  • Lodge a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to be informed of the legal basis for the transfer of data abroad or to an international organization governed by international law or established by two or more countries, such as the UN, and of the security measures taken by the provider to protect their data.

Details on the right to object to processing

If personal data are processed in the public interest, in the exercise of an official authority vested in the provider or to protect the legitimate interests of the provider, the user may object to this processing by providing a justification relating to his or her particular situation.

Users are informed that they can object to the processing of their personal data for direct marketing purposes at any time free of charge and without giving reasons. If the user objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.

How the rights can be exercised

All requests to exercise user rights may be addressed to the Owner using the contact details provided in this document. These requests can be made free of charge and will be answered by the Owner as soon as possible, at the latest within one month, providing Users with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be communicated by the Provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The provider shall inform the user of these recipients if the user so requests.

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for the purposes of legal enforcement within or in preparation of legal proceedings arising from the improper use of this Application or the associated services.
The User declares to be aware that the Provider may be required by the authorities to disclose personal data.

Further information about the user's personal data

In addition to the information contained in this privacy policy, this Application may provide the User with additional contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

This Application and third-party services may collect files for operation and maintenance purposes that record the interaction taking place via this Application (system logs) or use other Personal Data (e.g. IP address) for this purpose.

Information not contained in this privacy policy

Further information on the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. Users are therefore advised to visit this page regularly and in particular to check the date of the last change indicated at the bottom of the page.

Insofar as changes affect data use based on the user's consent, the provider will - if necessary - obtain new consent.

  • Personal data (or data)

    Any information that directly or in combination with other information identifies or can be used to identify a natural person.

    Usage data

    Information that this application (or third-party services that this application uses) collects automatically, such as: the IP addresses or domain names of the computers of users who use this application, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to send the request to the server, the size of the response file received, the numerical code indicating the status of the server response (successful result, error, etc.), the country of origin, the functions of the browser and operating system used by the user, the various time details per request (e.g. how much time was spent on each page of the application) and information on the path followed within the application.This information includes the country of origin, the functions of the browser and operating system used by the user, the various time details per request (e.g. how much time was spent on each page of the application) and details of the path followed within an application, in particular the sequence of pages visited, as well as other information about the device's operating system and/or the user's IT environment.

    Users

    The person using this application who, unless otherwise specified, is the same as the data subject.

    Affected party

    The natural person to whom the personal data relates.

    Processor (or processor)

    Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller as described in this privacy policy.

    Responsible party (or provider, sometimes also owner)

    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. Unless otherwise specified, the controller is the natural or legal person through which this Application is offered.

    This application

    The hardware or software tool with which the user's personal data is collected and processed.

    Service

    The service offered by this application as described in the relevant terms and conditions (if any) and on this website/application.

    European Union (or EU)

    Unless otherwise stated, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

    Cookie

    Cookies are trackers that consist of a small data record stored in the user's browser.

    Tracker

    The term tracker refers to any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags or fingerprinting - that can be used to track users, e.g. by enabling access to or storage of information on the user device.

    Legal notice

    This privacy policy applies exclusively to this application, unless otherwise stated in this document.